Shipping policy
Shipping Methods:
- We exclusively use USPS for all shipments within the United States.
- All orders are processed and shipped from our warehouse within 2-3 business days after the order is placed.
Shipping Rates:
- Shipping rates are calculated based on the total weight and dimensions of your order, as well as the delivery location. The final shipping cost will be displayed at checkout.
Delivery Times:
- Standard USPS delivery times are between 3-7 business days, depending on your location.
- Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your order through the USPS website using the provided tracking number.
International Shipping:
- At this time, we only offer shipping within the United States. We do not ship internationally.
Shipping Address:
- Please ensure that your shipping address is correct and complete at the time of placing your order. Artificial Palm Creation is not responsible for orders shipped to incorrect or incomplete addresses.
Lost or Damaged Shipments:
- If your shipment is lost or damaged in transit, please contact us immediately at [Your Contact Email]. We will work with USPS to resolve the issue as quickly as possible.
Returns and Exchanges:
- Please refer to our [Return Policy] for details on returns and exchanges. Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part.
Contact Us:
- If you have any questions or concerns regarding shipping, please feel free to contact us at [Your Contact Email] or [Your Contact Phone Number]. We are here to help!
Thank you for shopping with Artificial Palm Creation!